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**WE DO NOT CHARGE CREDIT CARD FEES**
Q: Can I pick up a firearm from your website for the same price at your office?
A: Yes! After you order it online, we will call you when it arrives from our out-of-state warehouse for pickup at our Texas location.
Online prices are not valid for big box store price match guarantee.
Q: Do you offer free shipping for local pickup?
A: We do not offer this service.
Q: Do you have this item in stock?
A: Out of stock items will display "Item not Available" and will not allow you to buy them.
Q: Do you have Layaway.
A: We do not offer Layaway.
Q: Do you buy used guns,take trade-ins?
A: No we do not.
Q: Do you repair guns?
A: No we do not.
Q: What do I do if the FFL I want to use is not on the list?
A: Expand your search area. Most FFLs near you are on already in our network, but may be listed farther from you than you think. If you still can't find your FFL, don't worry. We can add your FFL to the list. Just send us a current copy of their license and we will take care of the rest.
Q: Will you open the box and tell me what is included with a firearm?
A: Manufacturers frequently change what is included with each firearm- please see manufacturer website for description of what is included with the firearm you are interested in. Our customers expect their new items to arrive to them in new condition; and so we will not break factory seals to satisfy your curiosity.
Q: I live in a state that will not allow me to have magazines with a capacity of more than 10rds, can you swap out the magazines for me or ship a non-compliant firearm/mag to a gunsmith that is willing to pin the mags?
A: No we do not this, and cannot ship a non-compliant firearm to a state that restricts the firearm.
Q: Do you accept postal money orders/cash by mail/checks? Can I split payments or use a prepaid gift card?
Q: Why have you stopped shipping to California?
A: We have stopped shipping to California due to the overwhelming burden of implementing the many layers of regulations California has imposed on retail.
Q: Will you price match/offer discounts/Google items I want for me?
A: No/No/Absolutely not.
Q: The price of an item I purchased is now lower on your sight than when I made my purchase, will you refund me the difference?
A: Prices on firearms and accessories fluctuate daily based on what we are able to purchase them for. This is how we are able to offer you the lowest prices on firearms and accessories. We do not offer a price guarante and will not provide a partial refund if the sale price of a firearm is lowered after you make your purchase.
Q: My order shows "In Process"- what does this mean?
A: After a firearm order is placed we (by order of federal law) have to verify the receiving FFL is still in business and that their license is valid. This can be as simple as making a phone call, or sending an email, depending on the FFL and how long it takes them to respond. Sometimes the receiving FFL believes wizards live in the magic computer box and will not use them, and we have to wait on a physical copy of their license to come in the mail. After this is accomplished, we print a pick ticket and begin the shipping process. All orders (firearms or otherwise) are processed in the order received, and tracking information is updated at the end of each business day. Customers who contact their receiving FFL with their order information and a request to send us their license usually experience shorter processing times. This can be sent to: firstname.lastname@example.org
Q: Why was my order cancelled?
A: Orders may be cancelled for any number of reasons, including (but not limited to)
-The name of the purchaser did not match the name on the credit card.
-Your credit card provider did not fund the transaction.
-Our fraud department alerted us to past issues with the cardholder.
In support of our veterans and four legged friends we donate a portion of the proceeds from every sale to